FAQ

How can I get my first consultation with a Parkinson Patient Advocate?

You can contact us by phone (502) 314-8307 or email (info@parkinsonpartners.com) to let us know you would like to schedule time to talk to a Parkinson Patient Advocate Consultant. We will contact you by phone to confirm the date and time of our mutually agreeable time to talk. We offer a FREE 30-minute phone consultation. If you are in our service area, we can also meet in person for one hour for a one-time fee of $30 for up to one hour so that we can discuss your situation and talk about how we can help you as your Patient Advocate Consultant.  At that time we will determine if you are an appropriate candidate to work with our Board Certified Patient Advocate (BCPA).

When I/We hire you, is there a monthly or annual commitment to work with you?

Every client who signs an Agreement with Parkinson Partners LLC will pay a non-refundable one-time retainer fee of $200.00.  It is understood that no services will be provided until the retainer fee is paid in full.  Thereafter, Parkinson Partners will bill monthly, with payment due on receipt with a ten-day grace period.  After the retainer fee is paid, work performed on your behalf will be billed at $85.00 per hour plus mileage with a monthly invoice.

There is no commitment to work with a patient advocate on a monthly or annual basis.

Do you have a minimum number of hours you require to work with someone who has Parkinson’s?

Once we decide mutually to work together, an Agreement will be prepared and signed which requires a non-refundable retainer fee of $200.00. The hourly rate for work performed on your behalf for patient advocacy consulting is $85.00 plus mileage.

I am a friend of someone who has Parkinson’s. Can I hire you to help me understand how to help them?

Yes.

If my parent, spouse, or family member who lives in Kentucky has Parkinson’s and I live in another area or state, can you work with both of us?

If your family member lives within our range of service, we can provide our Parkinson Patient Advocate to them in person. Or, the alternative option can be to work with both of you by phone, email, and Skype. In every case, the situation and location will be evaluated before we work together.

Can you work with me if I don’t live near you?

Yes. We can work with our clients by phone, email, and if you would like, by Skype. We do not have to be face-to-face to help you with many aspects of learning about the disease and dealing with daily challenges.

Do you work with families if their loved one who has Parkinson’s disease doesn’t want to be involved?

Yes. Sometimes family members seek out someone who can help them with their loved one who has Parkinson’s disease. Many individuals with this disease have mood disorders or are experiencing denial. A Parkinson Patient Advocate can help your family understand what is happening to your loved one and can give you guidance on what your options are and how to prepare for the future.

Do you work with individuals who have Parkinson’s disease even if they do not have family involved?

Yes. You do not have to have your family involved if you prefer not to, although we do recommend working with family members whenever possible. If you have a good friend who is helping or caring for you, he/she can also be included if you would like.